Privacy policy

Louis Krudo Jewelry – Privacy Policy

Last updated: October 4, 2026
Governing Law: United States – North Carolina

This policy is provided by Louis Krudo, doing business as Louis Krudo Jewelry, 638 Spartanburg Hwy, Ste 70-350, Hendersonville, NC 28792. Privacy requests: info@louiskrudo.com.

1. INTRODUCTION

Louis Krudo Jewelry (“we,” “us,” “our”) values your privacy and respects your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, purchase our products, or interact with us in any way. We sell and ship within the United States only.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. INFORMATION WE COLLECT

We collect information in three main ways: directly from you, automatically from your device, and from third parties.

A. Information You Provide Directly

  • Name, shipping/billing address, phone number, email address.
  • Payment details (processed securely via third-party processors — we do not store full card numbers).
  • Order history, returns, and customer service interactions.
  • Marketing preferences and email opt-ins.

B. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address, browser type, device type, operating system.
  • Pages visited, products viewed, time spent on site.
  • Referring/exit pages and clickstream data.
  • Cookies and tracking technologies (see Section 5).

C. Information From Third Parties

We may receive information from:

  • Payment providers and fraud prevention services.
  • Shipping carriers and order fulfillment partners.
  • Marketing platforms and social media networks (e.g., if you interact with us on Instagram or Facebook).

3. HOW WE USE YOUR INFORMATION

We use your information for:

  • Processing, fulfilling, and delivering your orders.
  • Communicating with you about orders, returns, and customer service issues.
  • Sending marketing emails and promotions (with your consent).
  • Improving website performance, security, and functionality.
  • Complying with legal obligations (tax, accounting, product recalls).
  • Fraud prevention and payment verification.

4. SHARING YOUR INFORMATION

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping carriers, web hosting, analytics, and marketing vendors.
  • Shopify: Our e-commerce platform provider — see Shopify’s Privacy Policy for details.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of a merger, sale, or acquisition.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

  • Enable website functionality.
  • Analyze site traffic via Shopify Analytics and Google Analytics.
  • Deliver targeted ads via Meta Pixel (Facebook/Instagram) and similar tools.

You can manage cookies in your browser settings.

Do Not Track: Our site does not respond to browser “Do Not Track” signals. Third parties, including Google and Meta, may collect information about your online activities over time and across different websites when you use our site.

6. RETENTION OF INFORMATION

We keep your personal data only as long as necessary for:

  • Order fulfillment, returns and repairs.
  • Legal and tax compliance (minimum of 7 years in some cases).
  • Resolving disputes and enforcing agreements.

When data is no longer needed, we securely delete or anonymize it.

7. YOUR CHOICES AND REQUESTS

We do not sell your personal information. You may ask what personal information we hold about you, and ask us to correct or delete it, by emailing info@louiskrudo.com. You may opt out of marketing emails at any time using the unsubscribe link in any email. We may verify your identity before fulfilling a request.

8. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13. If we learn that we have collected such information, we will delete it immediately.

9. DATA SECURITY

We use industry-standard security measures, including SSL encryption and secure hosting, to protect your personal data. However, no method is 100% secure, and we cannot guarantee absolute security.

10. DATA BREACH NOTIFICATION

If a data breach occurs that poses a risk to your rights, we will notify you and any required regulatory authority without undue delay, as required by law.

11. VISITORS FROM OUTSIDE THE U.S.

We sell and ship within the United States only. If you visit our site from outside the U.S., your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. The “Last updated” date at the top shows the latest revision.

13. CONTACT US

Email: info@louiskrudo.com. All requests are handled by email so there is a written record.

Mail: Louis Krudo Jewelry, 638 Spartanburg Hwy, Ste 70-350, Hendersonville, NC 28792